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Privacy Policy

Last Updated: August 7, 2026

Welcome to MedGro (medgro.site). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and delivery services.

1. Information We Collect

Personal Information: Name, mobile number, email address, and delivery address.
Google Sign-In & Authentication: If you sign in using Google or Firebase Authentication, we collect basic profile details authorized through your Google account.
Prescription Information: Digital images or details of prescriptions uploaded by you for prescription-required medicine orders.
Transaction Information: Information related to your orders, payment method, transaction status, and purchase history stored securely.
Device & Usage Information: Device tokens (for push notifications via Firebase Cloud Messaging), IP address, device type, OS, and app usage data.

2. How We Use Your Information

To authenticate your identity securely using Firebase and Google Sign-In services.
To process and deliver your medicine, healthcare product, and grocery orders.
To facilitate prescription verification by authorized pharmacy professionals (Prabhat Medical).
To communicate with you about orders, delivery updates, account activity, and support.
To improve our services, server infrastructure, and user experience.

3. Sharing of Information

We do not sell or rent your personal information. We share only the information reasonably necessary to provide our services with trusted pharmacy partners (Prabhat Medical), delivery personnel, payment service providers, and cloud hosting providers.

4. Prescription & Health Information

Prescription information is stored securely on our servers and used only where necessary to facilitate prescription-based medicine orders and related verification or fulfillment.

5. Data Security & Retention

We implement technical and organizational safeguards including Firebase security protocols and encrypted server databases to protect personal information.

6. Contact Us

Email: admin@medgro.site / support@medgro.site
Website: medgro.site