Shipping & Delivery Policy
Last Updated: August 24, 2026
Welcome to MedGro (medgro.site). We are committed to providing a convenient, reliable, and efficient hyperlocal delivery experience for authentic medicines, fresh groceries, and daily essentials.
1. Operational Delivery Zones
MedGro currently operates within selected service areas around Kalyan and Dombivli, Maharashtra. We do not provide pan-India shipping or nationwide courier delivery.
2. Delivery Timelines
MedGro aims to deliver eligible orders in 15–30 minutes through our local delivery network. Actual time depends on product availability, store processing, prescription verification, and traffic.
3. Delivery Charges
Applicable delivery fees are displayed at checkout before order confirmation. Promotional free-delivery offers may apply from time to time.
4. Contact Us for Delivery Issues
Email: support@medgro.site
Website: medgro.site